Legal
Privacy Policy
Last updated: 14 May 2026
This policy explains what personal data VidFinder collects, why we collect it, and how you can control it. We've written it in plain English rather than legalese — if anything is unclear, just ask.
1. Who we are
VidFinder is owned and operated by Wyler Marketing Ltd (Company No. 14047902), a company registered in England and Wales. For the purposes of UK data protection law, Wyler Marketing Ltd is the Data Controller for personal information collected through this website.
Wyler Marketing Ltd (Co. No. 14047902)Collingwood Buildings
38 Collingwood Street
Newcastle Upon Tyne
NE1 1JF
United Kingdom
support@vidfinder.io
2. What data we collect
We may collect the following categories of personal data:
- Email address and password hash — when you create an account. Passwords are hashed by Supabase and never stored in plain text.
- Billing and payment information — your payment method details are collected directly by Paddle (our payment processor). We do not receive or store card numbers. We do receive order metadata: plan type, amount, currency, and subscription status.
- Usage and analytics data — pages visited, referrer, browser type, device type, and country-level location, collected automatically when you browse the site or use the app.
- Product behaviour data — feature interactions, session length, and in-app events collected via PostHog to help us understand how VidFinder is used.
- Search Console data — aggregate search query and click data associated with vidfinder.io, as reported by Google Search Console. This data is not linked to individual users on our end.
- Advertising measurement data — if you accept analytics cookies, the Meta Pixel captures page views and key conversion actions (e.g. signups and checkouts). We also send matched, hashed event data to Meta so we can measure the effectiveness of our advertising.
3. How and why we use your data
We use the data we collect for the following purposes:
Account & subscription management
We use your email address and account data to authenticate you, manage your subscription, send transactional emails (receipts, password resets), and enforce our Terms of Service.
Legal basis: Performance of a contract (processing is necessary to provide the service you signed up for).
Website & product analytics
We use Vercel Analytics, PostHog, and Google Search Console to understand how visitors and users interact with VidFinder so we can improve it. Vercel Analytics is privacy-first and does not use cookies or track individuals across sites. PostHog collects in-app behavioural events (e.g. features clicked, searches performed) linked to your account.
Legal basis: Legitimate interests (improving the product in a way that does not override your privacy rights).
Advertising measurement
We use Meta's advertising tools to measure how our paid advertising performs (e.g. how many people who click an ad go on to sign up or subscribe). Where data is sent server-side, identifiers like email and user ID are hashed before transmission.
Legal basis: Consent — nothing fires until you accept the analytics cookies, with the exception of transactional purchase measurement, which we carry out on the basis of our legitimate interests.
4. Third-party processors
We share data with the following third-party services solely to operate VidFinder. Each acts as a data processor on our behalf and is contractually bound to handle your data securely.
| Provider | Purpose |
|---|---|
| Supabase | Authentication & database (account storage) |
| Paddle | Payment processing & subscription billing |
| PostHog | Product & behavioural analytics |
| Vercel Analytics | Privacy-first website analytics |
| Google Search Console | Search performance monitoring |
| Meta Platforms (Facebook) | Advertising measurement & conversion tracking |
We do not sell, rent, or share your personal data with any other third parties.
5. International data transfers
Some of our third-party processors operate in the United States (Vercel, Google, Meta Platforms). Where personal data is transferred outside the UK, we rely on processors who participate in frameworks or standard contractual clauses recognised as providing an adequate level of protection under UK GDPR.
6. How long we keep your data
- Account data — retained for the duration of your account. You can request deletion at any time; we will remove your data within 30 days. Note that billing records may be retained longer to meet legal/tax obligations.
- Analytics data — retained by our analytics providers in line with their own retention policies. We do not store this data independently.
- Payment records — retained as long as required by applicable tax and accounting regulations.
8. Complaints
If you have a concern about how we handle your data, please contact us first at support@vidfinder.io.
9. Changes to this policy
We may update this policy from time to time. When we do, the "last updated" date at the top of this page will change. For significant changes, we will notify registered users by email.